Useful Contacts

Action on Elder Abuse

A UK charity working to protect, and prevent the abuse of elderly adults.


Telephone: 020 8765 7000

Age UK

Age UK believe that age needs respect. It needs kindness. Sometimes it needs help. Because there is strength in numbers, Age Concern and Help the Aged have joined forces to become Age UK – so that they can be here for everyone in later life.


Telephone: 0800 169 6565

Alzheimer’s Society

A UK charity that provides information about Alzheimer’s disease and dementia.


Telephone: 020 7423 3500

British Heart Foundation

The UK’s leading heart charity, which aims to beat heart disease through research, and provides information support and care for heart patients.


Telephone: 020 7935 0185

Cancer Research UK

The world’s leading independent organisation dedicated to cancer research with the help of more than 4,250 scientists, doctors and nurses.


Telephone: 020 7121 6699

Care Quality Commission

An independent agency set up by the Government to inspect and report on care services and councils.


Telephone: 03000 616161

Carers UK

A charity dedicated to fighting for practical, financial and emotional support for carers.


Telephone: 020 7922 8000

Citizen’s Advice Bureau

A charity of trained volunteers, who help people resolve legal, financial and other problems by providing free information and advice.


Counsel and Care: Help and Advice for Older People

A UK charity that provides advice, information and financial support for older people, their families and carers.


Telephone: 020 7241 8555

Department of Health

A government body established to improve the quality and convenience of care provided by the NHS and social services.


Telephone: 020 7210 4850

Diabetes UK

The largest organisation in the UK, working to fund research and support people with diabetes.


Telephone: 020 7424 1000

English Community Care Association

A charity working to promote high standards of care and health in the independent care sector.


Telephone: 08450 577 677

Hearing Concern

A national charity helping deaf and hard of hearing people fight isolation through support, advice and information.


Telephone: 020 7440 9871

A website run by the Elderly Accommodation Counsel to help older people make informed choices about their housing and care needs.


Telephone: 020 7820 1343

Huntington Disease Foundation

Provides support for those affected by Huntington’s Disease and their families.


Telephone: 0151 298 3298

Macmillan Cancer Relief

A charity that provides medical, financial, emotional and practical support for people affected by cancer.


Telephone: 020 7840 7840

MIND (National Association of Mental Health)

The leading mental health charity in England and Wales, set up to challenge discrimination, achieve equal rights and influence policy for the benefit of people with mental health problems.


Telephone: 0845 766 0163

Multiple Sclerosis Society

The UK’s largest charity for people affected by multiple sclerosis (MS).


Telephone: 020 8438 0700


An independent group offering advice to older people looking to obtain and meet the cost of care.


Telephone: 0800 998 833

Parkinson’s Disease Society

An organisation that provides information and support for people suffering from Parkinson’s Disease and their families. Also funds research for treatments and to find a cure.



Telephone: 0808 800 0303

RADAR (Royal Association for Disablity and Rehabilitation)

The UK’s largest disability campaigning network, with over 900 individual and corporate members.


Telephone: 020 7250 3222

RNIB (Royal Nation Institute for the Blind)

The leading UK charity that supports blind and partially-sighted people.


Telephone: 0845 766 9999

RNID (Royal National Institute for the Deaf)

An organisation dedicated to making daily life better for people who are deaf and hard of hearing.


Telephone: 0808 808 0123

SAGA Care Funding Advice Service

An organisation that offers independent specialist advice on paying for elderly care.


Telephone: 0800 056 7997 (state reference 5185S)

Stroke Association

The only UK-wide charity solely concerned with supporting stroke sufferers of all ages.


Telephone: 020 7566 0300